Privacy Policy
Effective Date: July 2025
Last Updated: July 2025
Table of Contents
TropicDrive LLC ("TropicDrive," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website tropicdrive.com, our booking platform, or any related services (together, the "Services").
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Who We Are
TropicDrive LLC
701 Tillery Street, Unit 12-2291
Austin, Texas 78702
United States
2. Information We Collect
We collect the following categories of personal information:
Booking & Account Information:
Name, email address, telephone number, and any other details you provide when making a reservation or creating an account.
Payment Information:
Payment details are processed securely by our payment provider, Stripe. We do not store your full credit card number.
Technical & Usage Information:
IP address, browser type, operating system, device information, and usage data collected through cookies and similar technologies.
Marketing Preferences:
Information you provide if you subscribe to our newsletter or opt in to receive promotional communications.
3. How We Use Your Information
We use your information to:
- Process bookings and reservations.
- Communicate with you about your reservations and provide customer support.
- Process payments securely.
- Improve, operate, and optimize our Services.
- Detect and prevent fraud and unauthorized activities.
- Send you marketing communications and newsletters if you have opted in. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails.
- Comply with legal, tax, and regulatory obligations.
6. Data Retention
We retain your personal information only as long as necessary to:
- Provide our Services.
- Fulfill bookings and maintain transaction records.
- Meet legal, tax, and accounting requirements.
Reservation data and invoices may be retained for up to 7 years to comply with applicable laws.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information. Data is stored on secure servers provided by DigitalOcean. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
TropicDrive operates worldwide. Your information may be transferred to and stored in the United States or other countries where our service providers operate.
For users in the European Economic Area (EEA), the United Kingdom, and other regions with data protection laws, we will ensure appropriate safeguards are in place when transferring your data internationally, such as standard contractual clauses approved by the European Commission.
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain types of processing.
- Withdraw consent for marketing communications at any time.
- Request a copy of your data in a portable format.
To exercise your rights, contact us at [email protected].
10. Children's Privacy
Our Services are not directed to children under 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: